Privacy Policy
Your kids' privacy isn't negotiable. Here's exactly what we do (and don't do) with data.
Last updated: 4 November 2025
The Short Version
We require accounts to prevent abuse, but collect minimal data. No ads. No selling data to third parties. Ever.
What We Actually Collect
Account Information
Email address and password (encrypted) for your Free or Premium account. We require login to prevent service abuse and protect families.
Questions & Answers
For the Free version, questions your kids ask and the answers they receive are stored anonymously to build the AskOwlo knowledge base available for free to all users.
For the Premium version, to let parents see the history and insights about the questions asked by their children, we keep a record of questions asked by each child and the answers they received linked to their account. Parents can delete this data at any time. We never use this data for any other purpose.
Child Profiles (Premium Only)
First name, age, and learning preferences for each child profile. Used only to personalize their experience—never shared or sold.
Language & Theme Preferences
Stored in your browser (cookies) so we remember your choices next time.
What We DON'T Collect
This list is important:
- No location tracking — We don't collect or store your physical location.
- No selling data — Your kids aren't products. We don't sell their data to anyone.
- No third-party advertising — Zero ads
How We Use Your Data
To provide answers
Your child asks a question, we generate a safe, age-appropriate answer using AI.
To enable Premium features
Premium accounts get parent dashboards, learning insights, and full question history. This requires storing questions linked to your account.
To personalize experiences (Premium)
If you set learning goals, cultural preferences, or content filters, we use those settings to tailor answers for your children.
To show popular questions
The "Popular Questions" and "Recently Asked" sections help kids discover interesting topics. Questions shown are filtered for safety.
To improve the service
We analyze patterns (aggregated, not individual) to make answers better and ensure content safety.
Cookies
We use essential cookies only:
Authentication cookie
Keeps you logged in securely. Required for accounts.
Language preference
Remembers if you chose Spanish, French, etc.
Theme preference
Ocean, Forest, Reading, or Bright theme.
That's it. No advertising cookies.
Third-Party Services
We use trusted AI providers to generate educational answers. These services process questions to create responses, but they don't store personal information about your child. All our partners are bound by strict privacy policies and data protection standards.
GDPR & COPPA Compliance
We comply with:
- GDPR (EU data protection) — All data is stored in Europe
- COPPA (US children's privacy) — We don't collect personal info from kids under 13
Your Rights
Under GDPR, you have the right to:
- Access your data — Request a copy of all data we have about you
- Delete your account — Cancel anytime and we'll delete your account and associated data
- Export your data — Download your question history and learning insights (Premium)
- Update your information — Change email, password, or child profiles anytime
- Contact us at privacy@askowlo.com with any requests or concerns
Updates to This Policy
If we change how we handle privacy, we'll update this page and the date at the top. Major changes will be clearly communicated.
Who We Are
AskOwlo B.V.
KvK: 97409618
Lijnbaansgracht 100 R2
1016 KT Amsterdam
Netherlands
Email: privacy@askowlo.com
Questions about privacy?
Email us at privacy@askowlo.com. We're parents too—we take this seriously.